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Frequently Asked Questions
Common Questions
Calinea is grounded within a modern approach to home essentials one that values natural materials, considered design, and timeless simplicity over excess.
We work exclusively with natural fibers and trusted makers to create pieces in small batches that feel elevated yet effortless, designed to become part of your daily rituals.
Calinea products are made in small batches in Türkiye, where textile craftsmanship has been refined over generations.
We collaborate with a select group of family owned makers, allowing us to focus on quality, integrity, and attention to detail rather than mass production.
Absolutely, our pieces are produced in small batches, so availability can be limited.
If an item is sold out, you can join the waitlist directly on the product page and we’ll notify you as soon as it returns.
Muslin
Lightweight, airy, and softly textured, our muslin is woven from fine cotton in a breathable, layered construction. It has a relaxed, lived in feel from the start and becomes even softer with every wash ideal for an effortless, casual bed.
Turkish Cotton
Known for its long fibers and exceptional quality, Turkish cotton offers a smooth, balanced feel that is both soft and durable. It’s naturally breathable and absorbent, creating a comfortable sleep experience that holds its integrity over time.
Percale
Crisp, cool, and clean, percale is a classic weave with a matte finish. Often compared to a perfectly tailored shirt, it feels light and breathable against the skin. With use, it softens naturally without the need for synthetic treatments.
Linen & Cotton Blend
Our linen blend combines the texture and breathability of flax linen with the softness of Turkish cotton. The result is a fabric that feels relaxed yet refined, with a gentle drape and a slightly textured finish that becomes more supple over time.
Plant-Derived Fibers
Crafted from plant based cellulose, these fibers offer a smooth, fluid feel with a naturally breathable and temperature regulating quality. The fabric drapes softly against the skin, creating a cool, lightweight sleep experience with a refined, silk like touch. Designed for comfort and ease, it combines softness, performance, and a more conscious approach to material
innovation.
If you'd like to return or exchange an item, email us at returns@thecalinea.com with your order number. Once we approve the return, we'll send you a prepaid return label along with step-by-step instructions. Items returned without first contacting us and receiving return authorization can't be accepted.
A $12.95 return shipping & handling fee is deducted from your refund, unless your return is the result of an item arriving damaged, defective or incorrect — in that case the fee does not apply.
Items must be returned within 30 days of delivery unused, unwashed, in the same condition in which they were received, with all original tags attached and in the original packaging. Proof of purchase is required.
If your item arrived damaged, defective or incorrect, please contact us within 7 days of delivery and we'll make it right.
Bedding
Each product page includes a detailed size guide to help you find the perfect fit for your bed.
Thread count can be misleading and does not accurately reflect quality.
We prioritize the integrity of the fibers, weave, and finishing because how fabric feels and performs matters far more than a number.
We believe in a more considered, minimal approach to bedding. Many customers prefer a simplified bed experience, and we design our collections to reflect that philosophy intentional, refined, and uncluttered.
Bath
Please refer to the size guide on each product page for exact measurements.
Our towels are crafted to meet Oeko-Tex® Standard 100, ensuring they are free from harmful substances and safe for everyday use.
Our towels are made without harsh synthetic treatments, as a result, they may be more
sensitive to certain chemicals. Ingredients like benzoyl peroxide, hydrogen peroxide, and bleach can cause discoloration.
For peace of mind, we recommend using white towels if your skincare routine includes these products.
Payment
We accept all major credit cards, as well as Shop Pay and PayPal.
Shop Pay Installments is a service that allows you to shop now and pay later, interest-free.
It lets you split your purchase into four equal, interest-free payments, paid every two weeks, so you can enjoy your pieces now and pay over time. It's available at checkout on eligible orders.
Simply select Shop Pay at checkout and choose to pay in installments. New users will be guided through a quick setup, while returning users can log in and complete their purchase seamlessly.
Shipping
We ship across the United States, including Alaska and Hawaii. Orders to Alaska and Hawaii travel by air and ship at a flat $29.95.
At this time we do not ship to APO, FPO or DPO addresses, or to Puerto Rico, Guam, the U.S. Virgin Islands and other U.S. territories.
Yes. Standard shipping is complimentary on orders of $99 or more within the contiguous United States. Orders under $99 ship at $8.95.
Alaska and Hawaii ship at a flat $29.95 and are not included in the free shipping threshold. Most orders arrive within 4–7 business days of being placed.
Return Policy
30-Day Returns
Items may be returned or exchanged within 30 days of delivery.
To be eligible for a return, products must be unused, unwashed, in the same condition in which they were received, with all original tags attached, and returned in their original packaging. Proof of purchase is required.
A $12.95 return shipping & handling fee is deducted from your refund, unless the return is the result of an item arriving damaged, defective or incorrect. Refunds to the original method of payment are generally processed within 10 business days of approval. Please note that your bank or credit card provider may require additional time to post the refund to your account. If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us.
Non-Returnable Items
Items marked Final Sale at the time of purchase, opened or used personal care items, items that are not in their original condition or show signs of wear, use, washing, damage or alteration, and gift cards.
Damaged or Incorrect Orders
If your order arrives damaged, defective or incorrect, please contact us within 7 days of delivery. We'll evaluate the issue and make it right as quickly as possible, and the $12.95 fee will not apply.


